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FAQ - Your questions? We got answers!
How does Web Hosting work?
A Web Hosting company will take your website and make it available to users on the internet when they type in your website name (domain name). The hosting company rents a space on their web server for your website to be available on the internet.
Why is my site showing a “Not Secure” sign on the internet browser?
The reason you are seeing the “Not Secure” warning is because your website is not providing an encrypted connection. When your Chrome browser connects to a website it can either use the HTTP (insecure) or HTTPS (secure). A Pad lock (HTTPS) is enabled when an SSL Certificate has been installed on your website.
AISO offers a variety of SSL Certificates to keep your website secure. Check them out here https://www.controlmywebsite.com/store/ssl-certificates
CAN I HOST MULTIPLE DOMAIN NAMES WITH MY HOSTING ACCOUNT?
Yes. Our EcoLinux and EcoWin services allow you to host multiple sites on the same web server. This is good for small or single landing page sites that don’t have a lot of traffic. Do remember, all your sites will share your web server resources. If your sites happen to crash, or start running slow, this means you should think about splitting your sites to their separate services to alleviate resource usage. Feel free to reach out to our support team if you are encountering this.
Do you offer a money-back guarantee?
We offer a 30 day money-back guarantee when you first sign up for our services. More info can be found here https://www.aiso.net/company/terms-of-service/money-back-guarantee
How do I transfer my Web pages to your server?
After you purchase your service, AISO offers free website migrations. For example, if you are hosting a WordPress site elsewhere, we will help with moving your site DataBase and WordPress files to our servers. Template based site builders like SquareSpace, Wix, Weebly, and so forth can not be transferred as they use proprietary software, however, we can help redesign your site on our AISO Site Builder platform if you wish to move from there providers.
WHAT KIND OF A WEB HOSTING PLAN DO I NEED?
When selecting a hosting plan, you want to make sure the email and website storage will be enough for your needs. Is your website going to have a lot of images? Store Data? These things can add up to the amount of web storage you will need. Feel free to discuss your plans with our AISO Associates for recommendations to make sure you select the plan that’s optimal for your needs.
Purchased a hosting plan, now what do I do?
Once you purchase your plan, install a website platform with our Auto Install Application, or if you ordered our Site Builder, start designing your site right away. Visit our https://www.controlmywebsite.com/knowledgebase for guides and how-to’s.
What tools or software can I use to build my website?
There are many tools available to build your site on. A very popular platform is WordPress, followed by Joomla. Easier platforms are available like our Website Builder, which is a template based site builder engine, and has drag and drop content functionality.